Contact Us

Client Services

Phone: 800-338-8407or 703-698-3976
Fax: 703-698-3933
Email: info@fairfaxcryobank.com

Monday-Friday 7:00AM - 6:00PM ET

Business Hours

Monday-Friday 7:00AM - 6:00PM ET

Please be aware that cut off time for same day FedEx orders is 4:00 PM EST; and 11:00 AM EST for same day local courier orders.

Excluding Major Holidays

Monday May 28th – Memorial Day

Wednesday July 4th – Independence Day

Monday September 3rd – Labor Day

Thursday and Friday November 22nd & 23rd – Thanksgiving

Tuesday December 25th - Christmas

Former donor? It's time for the annual updates of your medical information. Please contact Client Services at 1-800-338-8407 if you are having any problems logging into your profile. 

Order informational materials including our brochures.

Download a Donor Printed List- updated daily.

To be added to our monthly e-news, please provide us your email address.

Join our Fairfax Family Forum. Connect. Share. Get Updates. Come visit today!

We also have Client Services Specialists who speak Spanish to help you.

Locations

Corporate Headquarters

Fairfax Cryobank
3015 Williams Drive, Suite 110
Fairfax, VA  22031

Click here for directions

Phone: 800-338-8407 or 703-698-3976
Fax: 703-698-3933
Email: info@fairfaxcryobank.com

Branch Laboratories

Fairfax Cryobank
4201 Marathon Blvd, Suite 303A
Austin, TX 78756

Click here for directions

Phone: 512-206-0408
Fax: 512-206-0728
Email: austincryo@yahoo.com

Fairfax Cryobank
University City Science Center
3401 Market Street, Suite 205
Philadelphia, PA 19104

Click here for directions

Phone: 215-386-1977
Fax: 215-386-1776
Email: phillycryo@yahoo.com